Complete Security Systems Customer Touch Points
Challenge
Create a better online customer experience for one of New Jersey’s premier security system providers.
Solution
Create a more brand-forward, customer-focused website that clearly communicates the segments CSS serves and offerings they provide. Enhance the overall look and feel of the site by integrating more nuances of CSS’s brand tone. Upgrade the site to a platform so it offers enhanced functionality, improving the overall use and maintenance.
Copywriting
Website Design & Development
Print Advertising
Website Design & Development
Print Advertising
For CSS, their website is a key customer
touchpoint. We addressed vital user functionality issues, simplified the navigation and modified “make a payment” to be more prominent for customers.
touchpoint. We addressed vital user functionality issues, simplified the navigation and modified “make a payment” to be more prominent for customers.
Along with design, we implemented vital enhancements to the site such as SEO and updated forms.
Another key touchpoint, we created striking and direct brand ads to quickly and clearly communicate CSS’s value proposition to customers.
